Effective date: July 27, 2023, last updated May 05, 2025

MAKU Interior respects your privacy and processes personal data solely in accordance with the General Data Protection Regulation (GDPR). In this statement we explain which data we collect, for what purpose, and how we safeguard your privacy.

1. PERSONAL DATA
We collect and process the following personal data:
• First and last name
• Address details
• Phone number
• Email address
• Payment details (e.g. bank account number)
• Information about your home (such as photos, floor plans, measurements)
• Project-specific preferences (style, colors, materials)
• IP address, browser information, and browsing behavior (via cookies)

2. PURPOSES
We process your data exclusively for:
• Handling orders and payments
• Providing interior design and custom services
• Customer service and communication
• Accounting obligations
• Website analysis and user experience (via cookies)
Your data will not be used for targeted marketing without your consent.

3. SHARING DATA
We only share your data with third parties when necessary for our services, such as:
• Ecwid (webshop platform)
• Mollie (payments)
• Gmail (email communication)
• GLS (logistics)
• Snelstart (accounting)
• WebwinkelKeur (reviews)
These parties act as processors and are contractually obligated to handle your data securely.

4. CONSULTANCY AND SENSITIVE MATERIAL
To provide personal advice, we may request photos of your home, floor plans, and personal preferences. This information is used solely to create the design. It will not be shared with third parties without your explicit consent.

5. COOKIES AND WEBSITE USE
We use functional, analytical, and possibly marketing cookies. When visiting our website, you are informed via a cookie banner and can choose which cookies to accept.
• Analytical cookies: we use these to gain insight into website use. IP addresses are anonymized.
• Social media pixels: if active (e.g. Instagram/Facebook), this will be stated in our cookie banner.

6. RETENTION PERIODS
• Client data: up to 2 years after completion of the project or last contact moment
• Invoice data: 7 years (in accordance with tax legislation)
• Review data: as long as relevant on WebwinkelKeur

7. RIGHTS
You have the right to:
• Access your data
• Correct inaccurate data
• Restrict processing
• Request deletion (“right to be forgotten”)
• Data portability
• Withdraw previously given consent
• Object to processing

You can submit a request via info@maku-interior.nl. We will respond within 30 days. You also have the right to file a complaint with the Dutch Data Protection Authority.

8. SECURITY
We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access, including:
• SSL encryption on the website
• Strong password policy
• Limited access to client data

9. CHANGES TO THIS POLICY
We reserve the right to amend this privacy policy. The most recent version will always be available on www.maku-interior.nl. In the event of substantial changes, you will be notified by email.

Do you have questions? Feel free to contact us via info@maku-interior.nl.
Chamber of Commerce (KVK): 77987632